Frequently Asked Questions (FAQ)
These are some of the most frequently asked questions we get:
Does the Sun cause problems reading barcodes?
No. DualBeam model barcode readers manufactured by Barcode Automation, inc. (BAI)
incorporate advanced technology developed and refined after years of research. New readers
perform reliably regardless of the Sun or weather.
Can the barcodes be copied?
All BAI readers will ignore photocopies, photographs, or computer printed duplicates of the
decal.
How far away will the barcodes read and how fast can the vehicles move?
All BAI readers are guaranteed to read standard size barcode decals out to 6 feet away on
vehicles moving at up to 25 mph. You can expect reliable performance regardless of the
position of the Sun in all kinds of weather. As long as the barcode is visible to the reader the
unit will read it.
How reliable are the barcode readers?
Our products are designed from the ground up to give years of reliable service, operating
twenty-four hours a day, seven days a week. Provided that the normal maintenance schedule
is followed BAI readers will perform reliably for many years. Some of our earliest readers
manufactured in 1998 are still operating today. New readers are covered by a 5 year warranty
that includes damage to the main components from lightning or power surge.
What about reading decals in the rain?
Rain or fog will not affect BAI DualBeam readers until it is impossible to physically see across
the 6 foot reading distance. If it's raining hard enough that visibility is under 6 feet you
probably shouldn't be driving.
What about reading in snow or cold temperatures?
The BAI DualBeam reader is an optical device much like the human eye. Just as a person
cannot read a sign if it is covered by snow or ice the reader cannot read a decal that is
obscured. This means if snow or ice has covered the barcode decal so that you cannot see it,
the reader will not be able to either. Most drivers will scrape or clean vehicle windows before
moving, so it is a simple matter to clean off the decal at the same time.
Ver. 1.8 Barcode Automation, inc 800-528-9167 FAX: 407-327-6172 27
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